FAQ

Frequently asked questions.

Are all OnBond Showroom items authentic?

Yes. Every piece is authenticated in-house before listing. We stand behind authenticity 100% — full refund if a piece is ever proven not authentic.

How are items sourced?

Through expert curators, private collectors, and trusted resellers. Every garment passes condition review and authentication before joining the archive.

How can I sell items to OnBond?

Email contact@onbond.shop with subject "SELLING" and a few photos, or book an in-person appointment in NYC.

What items do you accept when buying?

Avant-garde, archive, and runway pieces from our focus brand list — available on request.

What is OnBond's return policy?

3-day return window, store credit only, item must be in original condition with all tags. Buyer pays return shipping; original shipping is deducted from credit.